Impepho Soap

We want you to be completely satisfied with your purchase. If you're not, we offer a 30 days return policy.

• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Process: To initiate a return, please contact us at eveloveconnections@gmail.com with your order number and reason for return. We will provide you with return instructions.  
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 5 business days.  
• Exchanges: We only replace items if they are defective or damaged. For exchanges, contact us at eveloveconnections@gmail.com
• Shipping: You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable.

Thank you for your order! We aim to process and ship your order as quickly as possible.

• Processing Time: Orders are typically processed within 2 business days.
• Shipping Time: Shipping times vary depending on your location and chosen shipping method. Estimated delivery times will be provided at checkout.
• Shipping 1 Costs: Shipping costs are calculated at checkout based on 2 your order weight and destination.
• Shipping Methods: We offer a standard shipping method via Couier Guys for local order and DHL express for intenational orders.
• Tracking: You will receive a tracking number via email once your order has shipped.
• Delivery: Please ensure your shipping address is accurate. We are not responsible for delays or lost packages due to incorrect addresses.
• International Shipping: International buyer are responable for customs or duties fees.